Explore the Features
Managed IT Services
KATALYST IT
Secure Scalable Unfiltered Support
- Focus on your business
- we’ll run the tech
24/7 support
Managed IT Services
Katalyst IT delivers enterprise-grade IT management for growing WA organisations with the responsiveness of a boutique partner. From 24 × 7 monitoring to vCIO strategy, we keep your people productive, your data protected and your costs predictable.
Why Managed Services with Katalyst IT?
- Security-First DNA: Every device and workload aligns to the ACSC Essential Eight, backed by managed detection & response (MDR/XDR)
- High-Touch Partnership: Speak directly with senior engineers—no Level 1 maze. Average response < 1 hour.
- Automation-Driven Efficiency: Scripts, patch rings and self-healing policies slash recurring issues and reduce downtime.
- Clear, Fixed Pricing:Per-user or per-device fees with no hidden “gotchas”; easy to budget and scale.
- Local Presence, Regional Reach:On-site support across Perth metro & South-West, remote helpdesk statewide.
What’s Included
24 × 7 Monitoring & Help Desk.
- Real-time alerting for servers, endpoints and critical SaaS apps
- Unlimited remote support plus priority on-site call-outs
- Monthly health reports and ticket analytics
Patch & Asset Management.
- Automated OS and third-party patching
- Hardware / software lifecycle tracking
- Compliance dashboards mapped to Essential Eight maturity levels
Managed Security Stack.
- Next-gen AV/EDR, email threat protection & web filtering
- SOC-light monitoring with 24 × 7 threat hunting
- User-friendly MFA, password vaults and phishing-aware training
Cloud & Modern Workplace.
- Microsoft 365 administration, cost optimisation & licence governance
- Azure & hybrid infrastructure management (IaaS / AVD / autoscaling)
- Immutable backup & Disaster Recovery-as-a-Service (DRaaS)
Strategic vCIO Services.
- Quarterly business reviews and roadmap planning
- Budget forecasting, risk assessments and vendor management
- Project design & oversight (Wi-Fi, SD-WAN, cyber-hardening)